Yes! We’re a by-appointment-only studio. Each bride gets a dedicated stylist and a private fitting area.

Due to the small nature of our studio, we ask that you limit your guests to 3 people (plus yourself)

We recommend 10-12 months before your wedding date. Sounds long, I know! But here’s why:

Dresses can take anywhere from 5-8 months to produce, depending on the designer. We recommend having your dress arrive 2-3 months prior to your wedding date to allow time for shipping & alterations and to avoid any last-minute stress.

Don’t have that kind of time? Don’t worry! Many of our designers can do rush orders (this may require a fee). If you have your eye on particular dresses/designers, we can find out more details for you prior to your appointment if you’re crunched for time.

Wear whatever you’d like, but pop on some nude undies and it’s helpful to bring a pair of heels along - our sample gowns tend to be quite long. Try to keep makeup to a minimum to help us keep our dresses clean & we beg you, make that spray tan appointment AFTER you come hang with us.

To place your order, we require a 50% deposit, and the balance is due 90 days after your purchase.

Payment plans are available on a case-by-case basis.

We offer a 48 hour grace period in the chance you change your mind. After that 48 hours, deposits are non-refundable and non-exchangeable.

Our dresses range from $3,200-$23,000 with the majority of our dresses between $5,000 and $8,000.

Each of our designers have their own sizing scale, but leave that for us to worry about! Dresses can be ordered in size AU4-22. Our in-store samples vary from AU8 to AU14, but can be adjusted to fit sizes AU4-18. Size inclusivity is something we are working on for the future; shoot us a note if you’re outside this range and we’ll chat through some options.

Due to our gowns being made-to-order, we do not offer refunds or exchanges after two days from placing your order. We allow our brides a two-day grace period to cancel their order or make any changes.

We do! Many of our designers have lots of options to choose from to make your dress uniquely yours and our stylists will walk you through all your choices during your appointment.

We do offer payment plans on a case-by-case basis. We typically can be a little bit more flexible if there’s more than 8 months between your wedding date and the day you secure your order.

A trunk show is an exclusive viewing of a designer that is not usually available in our permanent collection.

Their collections are usually in store for a very limited time so booking your appointment early is recommended if you have your eye on a certain piece.

Trunk shows are a great way to view designers with limited exposure in Australia. Trunk show appointments run the same our standard dress consultations, you just have exclusive access to the designer’s collection for a limited time.

Of course!

We have a range of accessories and gifts available in our shop, along with details on each piece. If you have a question about a certain item send us a note at hello@bloomaustralia.com.

Items eligible for refunds can be returned to us at the buyer’s expense up to 14 days from receiving the item.

Items unable to be returned are: sale/sample sale items, made to order pieces and earrings.

Your order will be processed in 5-7 days and you will receive a notification with tracking details once it has been shipped.

Orders over $200 qualify for free shipping. Use code FREESHIP at checkout to redeem.

We accept credit cards and Apple Pay.

Ode is our resale or “consignment” service, made up of previously-owned or ex-display sample gowns and accessories that are available to take home immediately. Some styles may have been worn or tried on before, some are brand new.

Yes - all Ode styles are available to try on in store. Select an Ode appointment and please note the piece(s) you’re looking to try on. Please note we are unable to guarantee that the item you're looking for will still be in stock for your appointment, however we will do our best to let you know if a piece you’ve listed has been sold. Our tip: come in as soon as you see a piece catches your eye!

We have an in-house dressmaker that can work with you to discuss possible alterations if you love a gown that is not in your size. Usually we can alter a gown to be 1 size bigger or smaller, depending on the piece. Please note this is an additional cost that is quoted separately.

We exclusively accept gowns from previous Bloom brides.

Consignment gowns range in price, depending on the style and the condition of the piece. Prices are not negotiable.

Due to the nature of the service, the full price must be paid at the time of purchase. Please also note that all sales are final - no returns and no exchanges.