FREQUENTLY ASKED QUESTIONS
Do I need to book an appointment?
If you want to try on some amazing gowns, book in babe! We’re a small studio and we want to make sure all our brides get the attention they deserve. Just browsing? That’s cool too! You're welcome to pop in if we don't have another appointment to have a look at what’s in store. Your best bet? Shoot us an email/DM or give us a call if you want to stop by!
Who can come with me?
We want your appointment to be fun, relaxing & most of all, SAFE. We ask that you keep your bride tribe to 2 people (plus bride-to-be) while we navigate through these crazy times. Who should you bring? Now that’s a totally different question. At Bloom, we like to throw traditions to the wind and go with whatever YOU feel best in. Don’t give a sh*t what anyone else thinks you ‘should’ wear. Make sure your crew will love your selections for no other reason than the fact that YOU love it.
When should I start looking for my wedding dress?
We recommend 8-12 months before your wedding date. Sounds long, I know! But here’s why:
Dresses typically take 5-6 months to come in once you place your order and we recommend to have dresses come in 2 months prior to your wedding date. You’ll need to leave yourself some time for alterations & avoid any last minute stress. All our gowns are made-to-order and made in your closest size, which means it might require some small tweaks to ensure it fits like a glove.
Don’t have that kind of time? Don’t worry! Many of our designers can do rush orders (this may require a fee). If you have your eye on particular dresses/designers we can find out more details for your prior to your appointment if you’re crunched for time.
What should I wear/bring for the appointment?
Wear whatever you’d like, but pop on some nude undies & a strapless bra underneath. If you plan on wearing heels, bring a pair along. Try to keep makeup to a minimum to help us keep our dresses clean & we beg you, make that spray tan appointment AFTER you come hang with us.
What is the price range of your collection?
Our dresses range from $3200-$7100 with the majority of our dresses between $4000 & $5000. Earrings run $180-$525, veils are $250-$850, and hair accessories $260-$650.
How does sizing work?
Each of our designers have their own sizing scale, but leave that for us to worry about! Dresses can be ordered in size AU6-16. Our in-store samples are AU8-12, but can be adjusted to fit sizes 6-14/16. Size inclusivity is something we are working on for the future; shoot us a note if you’re outside this range and we’ll chat through some options.
Do you offer returns or exchanges?
Due to our gowns being made-to-order, we do not offer refunds or exchanges after 2 days of placing the order. To place an order, we will need a 50% deposit and the balance will be collected 90 days after your purchase. If you decide to cancel your order after 2 days we unable to offer a refund on your deposit.
Do you offer cutomisations or alterations?
Many of our designers have lots of options to chose from to make your dress uniquely you and our stylists will walk you through all your choices during your appointment. Unfortunately we do not offer completely custom gowns. We do not do alterations in house but can happily recommend some amazing local dressmakers to make any small adjustments. Please note this cost is not included in the price of the gown.
What is a trunk show?
A trunk show is when we have designer gowns in store that are not part of our permanent collection. They’re usually only in store for 1-2 weeks so make sure you book in early! Trunk shows are a great way to check out some amazing designers with limited exposure in Australia & we often offer a discount for that designer during the event. A trunk show appointment goes the same way any other appointment would, you just get access to exclusive dresses.
Can I try on other dresses from your collection during a trunk show?